[instaviz-users] Instavue not working neither is panning

Glen Low glen.low at pixelglow.com
Tue Jun 30 18:56:47 CDT 2009


John

On 30/06/2009, at 2:12 AM, John Smith wrote:

> Howdy,
>
> I am new to the list, so please forgive me if this has been responded
> to already. First, I cannot see any diagrams made using Instavue. My
> devices show up, but nothing is under them. I have done my backups
> repeatatly with no success.

That's unusual. Did you encrypt your backups in iTunes? -- Instavue  
doesn't handle encrypted iTunes backups.

Take a look at the different folders under your user's Library/ 
Application Support/MobileSync folder. Pick a folder, open it in  
Finder and send me a screenshot privately (glen dot low at pixelglow  
dot com). Would it be possible for me to use Remote Desktop e.g. via  
iChat to look at your computer?

>
> Also, the two finger panning is not working for me either.

Yes, that is broken. I'm currently working on a fix, see http://trac.pixelglow.com/instaviz/ticket/88 
. Hopefully I will submit the fixed version for App Store approval  
today.
>
> I am using iPhone 3.0 software and OS X 10.5.7
>
> Thanks for your help!

You're welcome! Thanks for buying Instaviz.




Cheers, Glen Low


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